1 - Terms of Service
PandaServ ("PandaServ") agrees to furnish services to the Subscriber, subject to the following ("Terms of Service"). PandaServ, the company here after referred to as, ("PandaServ"), ("Us"), ("We") and The Client, ("Customer"), ("Client") and ("You"). Use of PandaServ Service constitutes acceptance and agreement to AUP ("Acceptable Use Policy") and ToS ("Terms of Service"). All provisions of this contract are subject to change from time to time at the discretion of PandaServ. Subscriber understands that change to the ToS by PandaServ shall not be grounds for early contract termination or non-payment.
1.1 Refund and Disputes
Servers are eligible for refunds within 7 twenty-four hour days of the creation of the server in our database, this point is not marked by the time at which your initial payment is processed and may differ by several hours or days. Refunds cannot be requested without probable cause; In addition to this, non-monthly terms are non-refundable.
To terminate your services you must log onto your billing account and set your services up for cancellation.
1.3 Liability Limitation and Exclusion
PandaServ, under no circumstances, shall be held liable for any data loss, disruption of information, or distribution of information including that of unauthorized access to our server systems or any other loss of data. PandaServ shall not be held liable for any disruption, delay, or disconnection of services for any period.
Any support requests required for products from PandaServ shall be through the live chat on the webpage or the support ticket system within the billing section. Any other form of contact other than that will not guarantee a proper answer from an official representative.
1.5 Unlimited Policy
PandaServ retains the right to seek and consult with any appropriate authorities that may need to be involved in the event of an issue arising whether it is through violation of this policy or any other illegal occurrence requiring involvement of law-enforcement agencies.
1.6 Unfair usage
While we offer unlimited bandwidth and space to our customers, we reserve the right to request that you delete excessive file such as large logs or anything else we deem excessive. Any uploaded files that cause the server to lag or make the server unplayable are not the responsibility of PandaServ.
Additionally we reserve all rights to terminate your server or service upon any violation of these terms or any other basis if deemed needed.
1.8 Payment overdue
If your invoice becomes overdue, your services will be suspended after 3 days. When the invoice has pasted it's 7th due day your services will be terminated.
2 - Acceptable Use Policy
2.1 Illegal Use
PandaServ services may not be used for illegal purposes, or in support of illegal activities. PandaServ reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
Using of the PandaServ services to transmit any material (by uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
Using of the PandaServ services to transmit any material (by uploading, posting or otherwise) that harasses another.
2.4 Forgery or Impersonation
Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.
2.5 Fraudulent Activity
Use of PandaServ service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial fraud such as "pyramid schemes" and "chain letters."
2.6 Unauthorized access
Use of the PandaServ service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of PandaServ or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending PandaServ account is subject to immediate termination and further investigation.
2.7 Network disruptions and unfriendly activity
Use of the PandaServ service for any activity, which affects the ability of other people or systems to use PandaServ services or the Internet. This includes "Denial of Service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination. PandaServ will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.
Fraud involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it. Fraud is strictly prohibited and offenses will be investigated.
2.9 Third-party Links, Sites and Services
Our Products may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by PandaServ. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third party website, service, or content from PandaServ, you do so at your own risk and you agree that PandaServ will have no liability arising from your use of or access to any third-party website, service, or content.